Privacy Policy

At HappyReviews, a product by Impaxive Solutions, we take your privacy seriously. This Privacy Policy outlines the types of personal information we collect and how we use, store, and protect it when you use our services via WhatsApp or our web platform.

Information We Collect

We may collect the following types of information:

  • Business name, contact details, and location
  • WhatsApp phone numbers
  • Customer feedback and review-related data
  • Device and usage data (for analytics and troubleshooting)
How We Use Your Information

We use your information to:

  • Provide and improve our services
  • Send WhatsApp review requests to your customers
  • Analyze feedback trends
  • Respond to your inquiries and support needs
Data Sharing and Security
  • We do not sell or share your data with third-party advertisers.
  • We may share limited data with trusted third-party services (e.g., Meta, WhatsApp) strictly to operate the service.
  • All data is stored securely, and we follow industry-standard encryption and protection practices.
Your Rights

You can:

  • Request a copy of your data
  • Ask us to correct inaccurate information
  • Withdraw your consent or request deletion of your data (subject to legal obligations)
Third-Party Services

Our platform uses WhatsApp Business API, which is governed by Meta's privacy policy. We encourage you to review their policies as well.

Contact Us

If you have any questions or concerns about this policy, please contact us:

Email: contact@happyreviews.app

Updates to This Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page with a revised effective date.